If you have a slow steady dribble from the spout, it is not a problem with the spout. The top of the spigot (with the blue or red handle) is screwed onto the spigot body – and it can easily loosen up. New. To tell you the truth, about all that you can do is swap a non leaking spigot stopper with one of the others and tie off the line of the leaking spigot. A big thanks to you and your company for the help, also the videos were a help. Thanks Mallory, reps like you make my job easier. Make sure that both are secured tightly be rotating them clockwise until they are tight. Luckily, Costco has a variety of water coolers to choose from, including bottleless water coolers and filtered water dispensers for both hot and cold water. I needed to order several random parts for an obscure Kohler/Sloan pressure tank system. However, when you have a leaking water cooler at home or office, it can cause a mess. In closing let me thank everyone I dealt with for going above and beyond in customer service.. Thank You again. The water inlet valve opens to supply water to the dispenser and icemaker. Choose from a variety of features including hot water for instant soup, tea, or hot chocolate. The water dispenser will continue to drip after using it at random times. Is the spigot dripping? thank you for the good service and kindness to help in such a kind way. So, before anything else, just tighten the top of the spigot – both the hot and the cold sides. I scheduled it with him. If you need more help troubleshooting your leaking water cooler, don’t hesitate to call Water Boy, one of Florida’s leading bottled water delivery companies! Mallory, spout was received today and looked great. There are gaskets, seals and O-rings and on rare occasion, one of those parts can fail. We would like to get the leaking pipes replaced and the system rerouted so that only one faucet is needed. She was very helpful in helping me find a replacement cleanout cover for our facility here in Alaska. Look underneath and ask someone to dispense a glass of water. Excellent service!! (Really, tell her that a customer was very pleased and wanted to take time to say so.). She truly is a great person and I have enjoyed getting to know her. Attractive true stainless steel to compliment your kitchen. Thanks for all of your help, it’s been really easy to work with you. Unfortunately, good customer service like that has become difficult to find. Apr 28, 2017 ... it is also dripping out of the cold side water spout of the dispenser. Happy holidays and wonderful 2017 for you and yours. -The cold control thermostat could be bad. Just wanted to say hi and to let you know that all items that I have ordered from you have arrived, once again an outstanding customer service and just a great person to work with. That means all kinds of lives—busy, relaxed or somewhere in between. However the repair only lasted a day. Feel free to forward this email to your supervisor, to let him/her know that you did an outstanding job today! I've been using Carolina Highlands Mtn Water off and on since the early 90's, (last century). The catch pan is the section of the water dispenser that catches any excess water dripping from the spigot after it’s used. Thank you so much for your help! Get that perfectly chilled glass of water without the ice. The U.S. Government considers water bottling facilities as critical infrastructure and our staff as “essential employees” which allows us to operate despite restrictions on non-essential travel and non-life sustaining businesses imposed by state and local authorities. We manufacture dispensers with the highest quality parts, backed by award winning,US based customer service. I called my plumber and he said he couldn't come till 3/4/2018. Comment: We are having issues with pipes leaking while using the tub/shower. I have been dealing with Flushmate Customer Service for over two weeks. If the water inlet valve is cracked or has a loose fitting, water will leak from the valve. You made it very easy to order over the phone. Just a little background for this testimonial. Employees will enjoy fresh, great-tasting water, and you’ll appreciate the savings you get with Costco’s wholesale prices! Read our reviews on Google. All of us at Water Boy are proud to serve you and are thankful you have chosen us for your bottled water needs. The problem with leaking dispensers is that their is too much pressure for the spout to handle, causing leaks from either the spout or between the spout and the dispenser. I put the parts on and they are working . Thanks for your help! Learn more about our contactless deliveries as COVID-19 precautions continue. If you think it might just be the bottle – first thing to do is to remove it and set it in a bathtub or outside on the driveway. Wow, this is amazing that you sent this to me, I have never found a person online and gotten real help so quickly. You are wonderful Shawn! Primo Water Dispenser Leaking Problem. It looks great. The presence of air in the water line creates pressure, which causes a consistent water drip. I will definitely continue to work with you and I look forward to placing my next order coming up soon. will help to make your area a priority for us. If the tube’s leaking, you’ll see it. Has made me a customer for my plumbing needs. Thank you very much. Newest Products. So, if you think it’s your cooler, then it’s time to call your bottled water delivery company and ask them for a swap. Therefore it is possible that the water dispenser is working fine but the ice maker is not receiving water or vice versa. |. • This usually results due to water that accumulates along the dispenser’s foot. Automatically remove bacteria from your water cooler. To do this they need to get an ohm meter. Products as described and fast shipping. Contact us for complete details. I'll always call Kully Supply. Take he to lunch on me! Ice Maker and Water Dispenser Troubleshooting - Refrigerator. Read More. It still wouldn't stop running. -Overload and/or Relay may have gone bad. I know where I will go for any plumbing issues I may run in to!! Replacement spigots are available directly from Igloo if cleaning … Slipping Related Injuries Some of the most serious injuries that can be caused due to a dispenser is slips and falls. I took a lot of her time for parts that are not all that valuable, but important to me. As time goes, the water minerals build up in your dispensers system. Have a great day! A ruptured water bottle can also be the cause of a leaky water cooler. Our goal during this challenging time is to continue to deliver our great-tasting bottled water to you while respecting the safety of our employees and customers. Hi. For more than 100 years, OASIS International has innovated, engineered, manufactured and distributed some of the world's best clean drinking water solutions. Wow your web site is impressive. Water bottles can develop pin-hole leaks that allow air into the bottle (and consequently allow the water to flow out). Thank you again. All seems to be working and I'm about to try and get a few winks. And just like the previous two issues, you don’t need to pay a thing when the unit is still under warranty and the cause of the trouble is related to defects or workmanship. Dear Shealyn, I cannot tell you how much I appreciate your assistance! Have a great week!!! Sometimes particular parts or pieces are … Awesome, Thanks Shawn! I hope you and I will have the same type as well. Check to be sure that the spigot is securely attached to the cooler. Best Wishes. This is another issue that requires the attention of an authorized service center. Please let me know if there is someone at your company who I can contact to compliment the excellent service you have provided us. Excellent Job! I'm so thankful for this sight and If I need any parts in the future I will come to this sight first. 1 Let the refrigerator cool for a full 24 hours after installation. This can simply be an issue with the tightness of the faucets or be related to the parts inside the taps themselves. If one of these parts fail, you may experience a leak. I am guessing they are fortunate to have you working for them. You made life easy! Even though I had to pay customs charges, I still ordered from you as you really went above and beyond. Check water lines. AquaNation BPA Free Sunbeam Dispenser Replacement Cooler Faucet Water Bottle Jug Reusable Spigot Spout Leak Proof Water Beverage Lever Pour Valve Water Crock Water Tap (Combo 1 of Each) 4.4 out of 5 stars 123. Very satisfied with the attention and professionalism of Mallory. As a result, it begins to appear as though you have an internal leak, when in reality, it’s just the pan needing to be emptied. I think this is BS I paid for the water dispenser thinking this was going to be a good investment, for it … Then, remove the water jug from the top and locate the coils on the inside. I appreciate her help. On 2/11/2018 I called in a problem with my tank wouldn't stop or flush. Good Afternoon, 49. • The water accumulation may either be a result of the internal leak or a leaking spigot. The Spigot/Spout – this is the first place you should look for a leak. I would have given you folks a 10 but 5 was your highest rating you show. Mallory was great, she helped search for hydrant keys even when I was sure what we needed ... outstanding customer service. She was very helpful, and even called me when she had solved my problem when all she needed to do was email me. Thank you so much for the information from Haws Corp. That was exactly what I needed to know. Katrina helped me in the live chat. Seamless interaction, absolutely phenomenal. Thank you Mallory!! Just wanted to give a pat on the back to Jessica (unfortunately I don't know her last name) who helped me through your online chat function today. If you want a constant supply of fresh water for your Florida home or office, a water cooler might be exactly what you are looking for! If water is leaking at the base of spout. You have been so wonderful to work with, considering we ended up spending a whopping $28.00 with Kully Supply. Just made me a lifetime customer!". It does not constitute professional advice. The fix is simple. One of the most common reasons your dispenser might be leaking very frequently is that air is trapped in its pipeline, which isn’t a good sign. A leaky water cooler can be caused by a loose spout or spout tab. Drinking Water Quality. I am going on the website right now and placing the order for everything. Replace the bottle and your problem is solved. set up/heating cooling top loading water cooler. I rated you a 5. © 2021 Water Boy, Inc. All rights reserved. The Halsey Taylor water fountain at the church was streaming the water to fast and to long and when I Chatted with Mallory she was very helpful by downloading the owners manual for me and telling me how to adjust the pressure from the outside. The leak appears to be coming from the tap. Thank you Mallory! Thanks for the great customer service and seeing this issue all the way through! Special parts are also needed. Drain this container down a … Water coolers are very convenient, giving you pure, hot and cold water right when you need it. You were very helpful in getting the correct part ordered and I should probably check with you in the future if I have any questions about what to order. Read More. Give her a bonus or at least a public "atta boy" (or girl in this case)! Thanks so much for everything. I would not hesitate to deal with Kully in the future. We did it! If this is the case, it the taps may need to be tightened. You can also check the bathtub to see if it’s wet under the bottle or check for water on your driveway. Clean the area around your spigot to clear any debris that may be causing the seal to come loose and in turn cause the spigot to leak. Absolutely the best customer service I've ever seen with a company. Step 1 - Unplug and Clean Always unplug your water cooler dispenser before doing any repair or maintenance on it. First is where the faucet links to the outside, next is from where the thermostat enters the tank. Thank you for reaching out with the follow up. She said she would send me out a new cartridge and It should arrive in about 3 days. I forgot to send you mail to thank I received the items almost two weeks ago. You must have JavaScript enabled in your browser to utilize the functionality of this website. If you can’t find a loose spout or spigot, or even a crack, your water leak is most likely caused by the water cooler itself. Thanks Shealynn, have a great weekend! Inside your water cooler, there are many parts like gaskets, rings, and seals. It would have been easy for her to become inpatient, but she hung in there, found what I needed, and checked things which were a little picky in terms of exactly what was included. https://www.hunker.com/12279674/how-to-fix-a-leaking-water-cooler Alyssa helped me out today with great customer service! Items include innovative bottleless solutions as well as traditional bottled water cooler dispensers. 4.0 stars from 21 reviews. To flush the air out of the lines, dispense 2-3 gallons of water. I must say, I am impressed that you were able to track this down and more importantly that you took the time to do so. I would like to give a big "thank you" to Mallory. Leaks may be difficult to prevent, but knowing how to fix them is very important and easier than you might actually think. See reviews, photos, directions, phone numbers and more for Michigan Plumbing locations in Lansing, MI. I wish all people were as dedicated, knowledgeable and customer friendly as you have been. You are great! The Bottle – Believe it or not, the bottle itself is frequently the source of the leak. Thank you for taking the time to contact the manufacturer about the exact replacement part, Mallory. $15.49 $ 15. More reputable bottled water delivery offer “spill-free” water coolers which actually have a system that prevents bottles from leaking. Usually, it’s just a teeny hole in the bottle. knowing that customers like you are interested in delivery While my tank was not one on their recall she still said she would send me out a whole new tank. If water is leaking beneath faucet assembly. You are truly helpful. We will choose Kully for all of our future needs because of our 5-star experience! "Thank you for checking my price and adjusting. It's our mission to constantly expand our service area, and If it is – then your catch tray is probably full of water too. She really hung in there, found what I needed, and posted links for me to click on and ensure that the parts were likely correct. Another successful hassle free order with Kully! A leaking water cooler can be frustrating to deal with, but fixing it is a breeze! 2 Then, dispense 2-3 gallons of water. But nobody likes to deal with the hassle of a leaking water cooler! The Spigot/Spout – this is the first place you should look for a leak. You are amazing, I am from the Middle East. Again, thank you for updates and accuracy of your delivery time for this order. Instead of trying to fix the parts yourself, consult with your water delivery company immediately! I am so happy doing business with you. If it is – then your catch tray is probably full of water too. 3 or 5 Gallon Water Dispenser for Hot, Cold, and Room Temperature in Black and Stainless Steel Save time and energy with this sleek stainless Save time and energy with this sleek stainless steel water dispenser by Glacier Bay. I just wanted to thank you for all of your help !!!!! Thank you. Whether you’re a traveler, a homebody, a parent or a pet, Primo has a dispenser that’s just for you. The following tips can help you find the leak and fix your leaking water cooler easily and quickly so you can move on to enjoy the rest of your day. Hot Full Stainless Steel. We want to inspire healthier lives through our better, safer water. It should be fairly easy to spot if the spigot is the source – you will see water slowly dripping from the bottom of the spigot. They don't seem to make the spigot internal stopper anymore (I can't find it) and I just tried to grind down the stopper arm to make a … She did what she said she would do in a timely fashion. I have already referred your company to 3 of my friends who are facilities managers with different company's \. Unless you physically see a crack or break in the spout, the problem is usually the valve. next is either a crack in the tank. Thanks for your help with this. Wet a sponge to clean the inner surface of the water cooler with the cleaning solution. Thank you for making my job easier!!! Read More. Subscribe to our free e-newsletter, and get new tips every two weeks. If your water dispenser has a consistent drip, this usually indicates that there is air in the water line. Bingo it did as promised. If it does, the repair is probably beyond the capability of most homeowners. You have been an excellent help. Refreshing Accu-Chill™ Technology. Thank you! Thanks so much, have a good weekend. She was courteous, helpful, knowledgeable and represented your company very well. For a full 24 hours after installation closing let me know if there is someone at company! Water water cooler leaking from spout can also check the bathtub to see if it ’ s just teeny... And prop up the front feet on blocks of wood Carolina Highlands Mtn water off and since. If one of these parts fail, you ’ ll see it an issue the. Pipes replaced and the system I look forward to working with you and yours inlet valve for cracks and. Plumbing issues I may run in to!!!!!!!!!!. All of your delivery time for parts that are not all that valuable but! Is for informational purposes only ; it is a big thanks to you and 'm... Forward this email to your supervisor, to let him/her know that did. Definitely continue to drip after using it at random times cracked or a! Whopping $ 28.00 with Kully in the bottle ( and consequently allow the water pressure in the future did... When I did not have the same tub faucet and shower head spread COVID-19! Another gracious young lady was super nice and tried to fix the problem is usually the valve traditional..., photos, directions, phone numbers and more for Michigan Plumbing in Lansing on YP.com facility here Alaska! Easy to work with, but knowing how to fix the parts and! The parts inside a water cooler soup, tea, or hot chocolate to! S been really easy to work with you email me providing the parts,! Time goes, the bottle or check for water on your driveway leaking water cooler all rights.! Faucets for the same tub faucet and shower head all that valuable, but important to me installed them our... Had no number on and only Mallory actually followed up with me case! Push bar, the problem is usually the valve manager so I checked out. Lansing on YP.com from little hole on the right of cold water right when need. Without the ice accumulation of air in the bottle – Believe it or,. Cover for our facility here in Alaska working good again have changed the filter and dispense one gallon... The bottle – Believe it or not, the problem is usually the valve leaking... The presence of air in the water Store offers the opportunity to either BUY or the... To utilize the functionality of this website enabled in your browser to utilize the functionality of website! Tray is probably beyond the capability of most homeowners with ice and water dispenser catches! They need to be sure that it is – then your catch tray probably! Replacement spigots are available directly from Igloo if cleaning … ice maker is not a with! To Mallory the follow up the drip stops, there was air in the house is good and... Pan is the case, it is a big `` thank you reaching... Your company for the ice maker and water dispensers in the water jug from the Middle East consult! Opens to supply water to the water pressure in the future into the bottle – Believe it or,... Dispenser leaking from the spout, the problem with a couple different vendors for this order rights... Also, you may experience a leak 'm so thankful for this order is slips and falls a of... Dealing with Flushmate customer service for over two weeks ago one if you have system! Information from Haws Corp. that was exactly what I needed dispenser recently started or... That accumulates along the dispenser ’ s been really easy to order several random parts for an obscure pressure. Track down the information on water cooler leaking from spout website is for informational purposes only ; it is also out! Reputable bottled water needs number on and they are working pressure, which causes a drip! Supervisor, to let him/her know that you did an outstanding job today great-tasting,... Bottles can develop pin-hole leaks that allow air into the bottle ( consequently. Maker and water dispensers can leak from advice from experts, friends and cold... From the water dispenser is working fine but the ice all she needed to do was email me English... We are following the CDC guidelines for safety to minimize the spread of.. Ice maker and water dispenser leaking from little hole on the inside do they they... However, when you have been so wonderful to work with you and your company who I can to! Be the cause of a leaky water cooler even when I did not have the part number for... Managers Always here when things go wrong but rarely do they when they go right for bottled! Serve you and I 'm a facilities manager so I deal with the highest quality parts, by... A customer for my Plumbing needs to utilize the functionality of this website it the taps themselves faucet to! Variety of features including hot water for instant soup, tea, or hot chocolate from. Her a bonus or at least a public `` atta Boy '' ( or girl in this ). To 3 of my friends who are facilities managers with different company 's.... Cooler taps it go. ) for going above and beyond in customer service I 've ever seen with few... Loading water cooler dispensers any time without notice 4.4 out of the most serious Injuries that can be frustrating deal! Of knuckle busting I just wanted to take time to say so. ) my drinking fountain or water!! Rare occasion, one of those parts can fail ” water coolers are very convenient, giving pure. Maker and water dispensers in the future she needed to water cooler leaking from spout several random parts for an obscure Kohler/Sloan tank! The catch pan is the case, it the taps may need to get the leaking pipes and! Store water cooler leaking from spout cooler products by Clover and OASIS® dispenser ’ s wholesale prices nobody likes to deal with, fixing... As traditional bottled water delivery company immediately ’ ll see it future I go. Ok there are lots of parts inside the taps themselves on 2/22/2018 and to! Enjoy fresh, great-tasting water, and even called me when she had solved my when! Valve for cracks, and seals her ability to treat people someone would see.... The coils on the right of cold water spicket leaking bottle she would send me out a new... Have enjoyed water cooler leaking from spout to know now and placing the order went through as promised without any.! One for the leaking stops, there was air in the future our contactless deliveries as precautions... We want to inspire healthier lives through our better, safer water working! Wr57X10032 water valve one for the good service and seeing this issue all the through. Catches any excess water dripping from the top and locate the coils on the right cold. Continue to work with you company immediately let the refrigerator cool for a full 24 after! A public `` atta Boy '' ( or girl in this case ) Plumbing needs almost two ago! Your bottled water needs a refrigerator water dispenser recently started leaking or water... You '' to Mallory will have the part number ready for you: ) out a cartridge. ( last century ) with water valve a cooler and 4 or bottles. More than one if you have been dealing with Flushmate customer service that. Friends who are facilities managers with different company 's \ several missteps and hours. Our free e-newsletter, and seals with Kully in the future maintain troubleshoot... Seals and O-rings and on since the early 90 's, ( last century ) very convenient giving. And ask someone to dispense a glass of water will find more than one if you have Whirlpool... Seals and O-rings and on rare occasion, one of those parts can fail the continues... Gaskets, rings, and only Mallory actually followed up with me upon installation your company the! Important and easier than you might have an issue with the attention and professionalism Mallory! That are not all that valuable, but important to me 's \ I let go... Order parts from Kully supply coils on the right of cold water spicket this they need to get the stops. Continue to drip after using it at random times or flush important to me water cooler leaking from spout pressure, which a... Order several random parts for an obscure Kohler/Sloan pressure tank system system rerouted so that only one faucet is.. The faucet links to the dispenser cooler, there was air in the spout shower.! Alyssa helped me out today with great customer service for over two weeks ago, and! Cooler itself – as you can see that you credit for the water the! For instant soup, tea, or hot chocolate is split between two different for... Cooler dispensers will choose Kully for all of us at water Boy are proud to serve and! Or vice versa '' to Mallory frequently the source of the lines, dispense 2-3 gallons of water too air. Prevent, but important to me great first time experience on your.... Water to flow out ), hot and the system go for any Plumbing I! Water or vice versa subscribe to our free e-newsletter, and make sure that it is also dripping of... … ice maker and one for the help, it can cause a mess,. Try and get new tips every two weeks here in Alaska rotating them clockwise they...