For Media Mail® and Parcel Post®, the request may take up to 21 days to process. Postage made easy. Explore your options. Click the payment for the item you want to return. With an eBay Store, you can get the most out of selling. Make sure the information is correct and click Pay and Continue. By putting your guide on EcommerceBytes, you’re not only building a resource that tens of thousands of sellers use, but you can also gain exposure to your listings on. Click Shipping History. Of course the total summation of the number of people that care about this “improvement” is between +1 and -1 (although come to think of it – theres probably a few Wall Street turds who will say eBays a long term “BUY” cause of it …. It all depends on the size and weight of the item, if it is a small item less than 500g I suppose the seller could email you a prepaid label, and you package it up in ordinary brown paper or a small box or something and take it to the PO. Our tools and services can help you keep your item postage and deliveries as simple as possible, while keeping your customers satisfied. If they spent 1/2 as much time fixing the site as they do obsessing about returns (and finding ways to increase them) …… the site may actually start to run well. How to accept a return. If your label printed incorrectly, you can reprint it for free. The one time I had a buyer who needed a return label I just printed it of at my end and posted the label to them. Listing Services? Have a Box and Label Link to Disclaimer # 1 Ready To Go? To print a postage label: Go to the Sold section of My eBay and click Print postage label next to the item you need to send. Here's how to send an eBay postage label from the View return details section: Select Send an eBay postage label. They just keep saying 'contact ebay for help'. With eBay Labels you’re not locked into one shipping option. Whether you ship across town or around the world. Start tracking Can I reprint it without paying? My contract is for £X per item. Reach More Buyers; Using promotions to boost your sales; eBay Shops; Service Providers; Protection. Keep in mind that the condition of the item you send back to the seller is important, so repack it carefully. Last month, it launched the QR code feature so sellers could bring their package to their local Post Office and show the clerk the code on their mobile device, allowing the clerk to print the shipping label on the seller’s behalf. Ebay tells me tht the seller needs me to supply me with a return label (to pay for return postage) What exactly is a return label? eBay announced today that its QR feature is now available for all users in the US for USPS domestic shipping labels. Copyright © 1995-2021 eBay Inc. All Rights Reserved. My label didn’t print properly. Can I void the label and get a refund? What a mistake. Do I need to call Ebay or will they review the case before the end date? Once the label is scanned and the class/weight is determined the USPS will charge eBays shipping account which will then be billed to your monthly eBay account fees. But if you are UK only and leave it at a low weight it does reduce the refund costs as eBay base the label on what the seller has put on the weight box. I have requested a return and the seller has accepted, and now I get message when I check my return details from ebay saying "Get ready to send the item back . Morning all, has Ebay stopped allowing sellers to produce and upload their own return label? You have up to 5 days from the time you print a USPS label to void it and get a refund. Make sure you add tracking details to your return to help protect against delays or issues in the refund process. View cart for details. Seller advised to return it to the address that is on the back of the envelope. To choose your printer and customize how your shipping labels print, click ‘Label preferences’ from your My eBay Selling page. 160 Sendle postage labels printed; 300 eBay transactions; 160 eBay Plus transactions; You then need to print a minimum of 160 Sendle postage labels on a rolling 8-week basis to continue receiving the discounted rates. Your buyer made their decision to purchase from what you have stated on your listing. Would it be easier to just open a PayPal claim as I'm sure the seller won't pay for return postage as indicated they can' t buy a return postage label. eBay explained that the seller is notified about the QR code option in My eBay and via email. And you’ll have peace of mind over the returns process - with guaranteed tracking, you’ll always know where the item is. Postal Service grants the refund, the postage value, including the cost of insurance purchased with the label, will be returned to your PayPal account. The eBay return label service allows buyers to print a pre-paid postage label for sending an item back to the seller. You get your final value fees credited automatically (though this should really be the case with all returns on eBay – the ‘cancel transaction’ request is a ridiculous system! eBay to Expand Shipping Label QR Codes to Returns, Looming Shipping Cutoffs Lead to Holiday-Weekend Discounting, PRC Ruling Means Higher Postage Rates in the Future, Amazon Buys 11 New Airplanes to Support ‘Growing Customer Base’, Cha-ching! The cost of the label is credited to your PayPal account within about 21 days. When the seller accepts your return request, you'll either receive a return shipping label from eBay or the seller, or you'll be asked to purchase a label … As a seller, finding a professional, cost-effective and reliable way to get your product into the hands of your customers is essential. They can then print the label and use it to send the item back to you. Getting started with eBay postage labels. You can save time and money by printing postage labels for your sold items on eBay. It is also against policy to change the shipper or the shipping method from what you have posted in your listing. Click Print in the return label pop-up window. As far as I can see, it is up to them to sort it out and the last message I got was just their address saying send it here. Her blog was featured in the book, "Blogging Heroes" (Wiley 2008). but then again Lehman etc so ….. I’m sure the postal clerks will be thrilled with this, they have a hard enough scanning packages, now they also get to print the labels. The seller can select a QR code as the label format and receive it via email or download it directly from the shipping flow.”. Everything you need to start selling on eBay. If not, you should manually add tracking details to the return. Go to the Sold section of My eBay and click Print postage label next to the item you need to send. First though, give the seller a chance to respond. Options. Hello, I got a problem. Log in to your Click-N-Ship account. Share your expertise! EBay makes the seller pay return tracked shipping. Any help appreciated, Thanks Give a full refund – You'll issue a full refund to the buyer, including original postage costs, and they'll keep the item. Otherwise, you can purchase a prepaid label or satchel at a Post Office. It also said it plans to expand the use of QR codes into its return-label flows. A new eBay scam using its own return label We’ve lost the item and our money, but the auction site won’t do anything to stop it Agreeing a return … but that can turn out to be an empty promise. So I decided to ship a few packages through FedEx. Who pays for return postage – you or the buyer – depends on the reason they're returning the item and your return policy. Select ‘Print postage label’: 2. November is here and the holiday sales rush has started. Welcome to the Packlink Help Center To facilitate access to content, we have divided articles into 2 main categories, corresponding to issues before and after the generation of the shipping label. Postal Service will take about 15 days to process your request. Look for the receipt you received by email from eBay for the purchase. The seller has accepted the return but is refusing to send a return postage label. With ParcelPoint, buyers can print a return label and drop the item off at one of over 1,300 extended-hours ParcelPoint locations. When you finish the form, buy the postage. Find more information about return postage. It inspires confidence in your business and helps you maximize your profits. When the seller accepts your return request, you’ll either receive a return shipping label from eBay or the seller, or you’ll be asked to purchase a label directly from a carrier. Then I receive another email that advises " seller let us know they can't buy a return postage label". They can also organise a courier to send the item back for a small additional cost. If I were you I'd be very wary of sending the item back via your own means and entrusting the seller to refund the return postage. Find the return policy. Ensure that your products are delivered through our trusted network of shipping carriers. After you click on PURCHASE POSTAGE you get another window click PRINT LABEL in that window. 4 min article; See 3 more articles; Appeal eBay's decision about a return or missing item for sellers. Use our powerful shipping cost calculator to figure out your best shipping options and set your prices to maximize profits. I presume if the buyer wasn't able to print of an ebay postage label you could just post the label to them. eBay international standard and the Global Shipping Program are both available to U.S. sellers on eBay Labels. Some sellers have a return policy in place. I have been selling on eBay for years and have shipped thousands of packages through eBay's label system. Check the details on the Buy delivery page: the buyer's user ID, the transaction details, the amount paid for postage and the date by which your buyer expects to receive the item. The value will automatically be deducted from your PayPal balance (using the funds you received from the sale of the item), and you'll be given a chance to print your label. If the seller does not send return shipping, he loses the dispute and you are refunded. Head to any Parcel Locker location and follow the touch-screen prompts to return the item using your MyPost account. However, if I’m not mistaken, I’m sure that when a seller approves of a return, eBay sends you a return shipping label which is prepaid. Re: What is a "Return Label"? They can also organise a courier to send the item back for a small additional cost. 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