A hotel wouldn’t run smoothly without the right people and right resources in the right departments. Here are 10 ways in which smart technology will be reshaping the hotel industry in the very near future. Use resources from hotels. Below are a few examples of popular buzz phrases that constitute many of the most-used phrases in workplace jargon: Land and expand - Workplace jargon meaning to sell a small solution to a client and then once the solution has been sold, to expand upon the same solution in the client's environment From operations to guest experience to marketing, smart hotel technology offers a variety of cost savings and revenue opportunities, and it is enabling hotel owners to reach new levels of profitability. Junket – A trip that is usually sponsored by another party, outwardly resembling a business trip, at times, but really for pleasure and enjoyment. This does not include domestic travel like visitors from drive markets and in-state visitors. These partners work closely with their region’s DMO and benefit from tourism dollars spent at their establishments. B2C The opposite of B2B, this acronym means ‘Business to Consumer/Customer’ events, often relating to more consumer and public-facing events. Christian Eilers is a travel and career advice writer who constantly loves to learn about the world through traveling, cultural stories, reading, and education. Today, the hotel industry includes all categories of establishments from inexpensive guesthouses to luxurious 5 star hotels. Visit a hotel and explain that you are teaching English. Usually it is only for the rest of that night, though if the patron is especially violent, the ban may be for a longer term or even permanently. They sell B2B (that means business to business). Thinner - A liquid used to reduce the viscosity of a coating and that will evaporate before or during the cure of a film. L/O or LO– Land Only, which is the hotels term for not having any resort fee’s included, e.g. Hotels typically have offers where guests can earn an increased number of points for stays during these promotions, which are when a lot of mattress runs are undertaken. Many international tourists (FITs) prefer to buy these types of packages to explore a destination. Trundle Bed – Bed that stores itself under another bed, usually on casters. The future of the hotel and hospitality industries is a hot topic and the paths to success are potentially many. Terms related to accommodation used in China hotel industry including the explanation of twin room, triple room, standard bed size, service charge, half-board, American plan and more. Break the Ice Media works with several DMOs, including Cayuga County Office of Tourism, Genesee County Office of Tourism and Visit Syracuse. Couchsurfing – This is a neologism that, though around for a bit now as a description for staying with friends, is just recently starting to enter common travel parlance. Thanks, again! We’ve got travel destination guides, facts and trivia articles, an impressive tourism glossary, cultural insight, language learning, posts about history and education, a tourism and hospitality industry glossary, and even more! bellboy noun: a staff member who helps guests with their luggage: The bellboy will take your bags to your room for you. In hotel industry it has been told that “Guest is always the king”.It does not make any sense that in which department you work or what position you hold, if you are an hotelier then you have to be very much formal and friendly. Assets are what that area has to offer guests who visit. will need to use in their jobs in the hospitality industry. This is basically the same thing as a DMO. From operations to guest experience to marketing, smart hotel technology offers a variety of cost savings and revenue opportunities, and it is enabling hotel owners to reach new levels of profitability. Today, there is nothing else that can give you as much competitive edge. In general terms, hotel industry trends or hospitality trends generally look at new consumer behaviour, new technology, and the new business theories … Broker: an agent employed to buy or sell goods or to negotiate for a principal. The primary goal of a DMO is to create and implement strategic marketing plans around tourism, bringing local tourism businesses together and helping them to work collectively. The activities on a FAM are typically shorter than what the actual visitor experiences. BAR Pricing Strategy. They provide a sampling of what is offered. This is great, but if you don’t know what the acronym or abbreviation stands for, it may feel like people are speaking a different language. 5532 Rossier Road | Canandaigua, NY 14424 | 585-394-0787, Woman-Owned Business Enterprise, Certified MWBE. Learn about key financial ratios used to analyze the industry. Workplace Jargon Examples. Accessible: Usable by all people. Bed Nights. Important travel industry terms to know ADM (Airline Debit Memo) Room status in hotels like occupied, stay over, on-change, OOO, OOS etc. Accessible: Usable by all people. A La Carte – When referring to food, perhaps in a room-service or restaurant menu, this indicates that each single item is priced separately. © 2010–2020 Dauntless Jaunter & Pardeaplex, Explore • Educate • Experience • Enlighten, Stories: Legends, Mythology, Tales & More, 50 Hotel Industry Terms to Know Before You Go, Types of Hotels: Complete Glossary of 30+ Hotel Types Terms Defined, 25+ Types of Hotel Rooms from Singles to Presidential Suites & More, A Coffee Glossary☕: 50+ Coffee Terms, Words, Phrases, & Java Jargon, Airline, Pilot, and Flight Attendant Lingo & Slang. For hotels, successful marketing depends on addressing a number of key points. Couchsurfing, the travel version, is when a traveler, often due to budget restrictions, stays at a private house in a spare room or on the couch while visiting, hence “couch surfing”. 360 deals: An increasingly common major label deal structure in which the label not only earns income from the sale of the recorded music of their artists but also gets a cut of other artist income, including money generated by touring and merchandise sales. Smart Energy Management Typical in lower-rate hotels and motels, as well as in Europe. Usually, the property will quote per week, and this kind of accommodation is more suitable for families or groups, as it typically has more amenities; extended stay properties usually must have a kitchenette that includes a stove-top burner. The hotel industry is particularly open to work experience as it is a way they can access and recruit employees. Many casinos will sponsor junkets to some high rollers, to get them to come back to their casino and gamble money by comping their rooms and meals. We abbreviate words or phrases to save time, effort or space. There are some great buzzwords here that I have used often, especially lately, without even thinking about it. (See also, Rack Rate). For 2018, Foodservice Equipment & Supplies highlights five food and beverage trends and the impact they will have on equipment and design: food waste reduction, natural ingredients and clean menus, chicken, house-brewed beer and barrel cocktails, … 5 Equipment Trends … Scout Lead: A research tool to scope out potential sale lead. Glossary of Restaurant Business Terms . Electronic procurement (e-procurement) is becoming increasingly popular in the hospitality industry because it helps you create a streamlined, predictable flow of goods for reasonable prices. Beach Resort. Back of House: Refers to the area of a restaurant where guests are not allowed. Occupancy – A percentage rate used by places of accommodations that indicate the amount of rooms sold per night. B2B This acronym stands for ‘Business to Business’ events, meaning corporate or trade-related events. A native of New York City, when he is not traveling, he can find an abundance of cultural influences right in his own city, enough to keep him satisfied until the next country's beckon cannot be ignored any longer. Advance rates: Low rates advertised by the hotel to encourage guests to book in advance.A word of warning: advance rates are often pre-paid and non-refundable. We specialize in working for clients in the travel and tourism industry, as well as food, wine and craft beverage. Hotel earns money mainly by selling rooms. Average Published Rate (APR) – This is the rate obtained when a hotel averages all the various room-types they offer(single, double, suite, penthouse, etc.) Net Rate: Hotel room inventory sold via a third-party distributor at prices subject to commission. Extended Stay (hotel type) – This is a term that usually means that the hotel or resort property quotes their prices in longer segments than daily rates. Familymoon – A term used to describe a type of honeymoon a newlywed couple can make along with their children from previous relationships. First-Class Hotel A hotel offering top quality services, usually in a prime location with extensive amenities Flat Rate One rate in terms of a standard hotel room, also called Run of House Rate Floor Port A utility box recessed in the floor with electrical, telephone, or plumbing connections Force Majeure Clause Common Jargon . Make no mistake about it, the construction industry is complicated, with thousands of terms and jargon that are tough to grasp for anyone new to the industry. Following this trend, the hotel industry will soon realize the major role that personalized services combined with a modern smart room play in the overall travel behavior. Bed Tax – Also known as Transient Occupancy Tax, it is a City or County tax added to the price of the room. In this glossary, we explain definitions of the hotel industry terminology from rate parity, hotel revenue management to loyalty marketing programs and distribution channels. I’m happy you enjoyed it! An international family or small group travelling to the USA. Concurrent S… We’ve compiled a high level list of frequently used acronyms. They work for the Group Tour Operator who sells the tour. Inbound Tourism: Tourism generated by visitors from foreign countries. Hotel News Now’s compendium of important hotel industry terms has been updated with new entries, including artificial intelligence, machine learning, chat bots, sustainable tourism, European Plan, dynamic pricing and several more. Also known as Receptive Operators. Some methods are widely used as methods of guest payment in hotel industry. Top 10 Problems & Challenges in the Hotel Management Industry. Or, perhaps I could, but I can’t afford a lawyer to find out Just to be safe, just head over to our Trail Mail newsletter page where you can sign up yourself. The Federation of Hotels and Restaurants Association of India 2. Cloud-based computing used as a service is another popular hotel technology that’s changing the business. … Based on their rating, guests are classified in 3 categories: promoter, passive or detractor. Press Trip – Travels where the main purpose is to write about the destination visited. The kitchen, dishwashing area, and wait station are the back of the house. What is the hotel industry? Titration - A procedure that uses a neutralization reaction to determine the normality (the number of equivalents per liter of solution) of an unknown acid or base solution. A Collection of Acronyms and Terms Commonly Used in the Tourism Industry Based primarily on the Tourism Glossary published by in the text Passport: An Introduction to the Tourism Industry Fourth Canadian Edition - this list apparently originally came from the Ontario Tourism Education Corporation. Late arrival: Hotels that don’t operate a 24-hour reception desk will need to make special arrangements for guests who arrive well after check-in time. The hospitality systems can be used for managing rooms to engaging with guests in the hospitality industry like at restaurants, hostel, lodges, suites, resorts etc. The Southern India Hotel and Restaurant Association 5. It’s a pre-planned experience with where to go, when, and what to expect when you get there. Add-ons can be free as part of a promotional offer or bundled into the rate. So we’ve covered the small fry hotels, but now it’s time to tackle the big dogs of the industry: hotel chains.. Photo courtesy of 準建築人手札網站 Forgemind ArchiMedi. Also called half pension or demi-pension plan. 50+ Hotel Industry Terms to Know Before You Go. Experiencing it helps them write about it or sell it as a product to their customers. LOL, nice one! 86 – a term used when the restaurant has run out of, or is unable to prepare a particular menu item. The Hotels and Restaurant Association (Western India) 6. Now that we know the bed sizes, let’s take a look at standard hotel room types. It increases your professionalism and helps you avoid getting your clients into sticky situations. Check back soon for another segment of lingo from another area of the travel industry. Learn vocabulary, terms, and more with flashcards, games, and other study tools. 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