It will work fine for 15-60 min then the flame intermittently cuts out and reignites. If you smell burning wires or an odor you suspect is gas, shut off the fireplace, vent the house and consult a professional. Fireplace burner is a problem. Step 2. Learn more our maintenance process here. Check the main gas valve to make sure the gas is turned on. Heat & Glo® Gas Fireplace Troubleshooting Video. Most reports of gas fireplace problems come around this time of year, after the fireplace has been dormant for a handful of consecutive months. If you are having problems with your gas fireplace, we recommend you contact a reputable gas fireplace shop or plumber who can assist. To check for soot, turn off the fire and allow the logs to cool. IN Adjust the flame to counter low rumbling noises. Clogged Burner Ports. YouTube link … A pilot light that doesn’t glow blue is also a problem, as this means it is not getting hot enough. Fix loose wiring but leave any other wiring problems to professional gas fireplace technicians. Not only should you have one of these come out to inspect your fireplace annually, but you should spend a little time a couple times a year keeping it clean. October 8, 2018 Beth Gas, Maintenance, Planning Your Project, Technical; When we’re out repairing a customer’s gas fireplace, logs, or insert, we’re often asked if it’s worth repairing the unit, or if it would be best to just replace the entire thing. Check the wires, screws, and tubing to see if everything is in the proper places. Proper maintenance begins with good old fashioned hygiene. If the gas is on, and the pilot hasn’t been lit in a couple months, you’ll need to purge the air out of … The flames in a gas fireplace come out of a series of burner ports, … Thermopiles are a bit newer and are often found in the latest models of gas fireplaces. It is not intended to be a complete DIY diagnostic or to replace the support of a qualified technician. Test and potentially replace the thermocoupler. Step 1. Using propane or natural gas rather than wood, they have less upkeep and are typically safer than their wood-burning cousins. Fix These 6 Common Gas Fireplace Issues No Ignition. An error occurred while retrieving sharing information. Taking the time a couple times a year to keep everything clean will greatly increase the lifespan and efficiency of your gas fireplace. The two types of gas fireplaces function differently. If this doesn’t work you may just need to clean it. Gas Fireplace Problems: Should I Repair Or Replace? If playback doesn't begin shortly, try restarting your device. Fireplaces are great centerpieces that can bring style and class to just about any room. Not cleaning and upkeeping your fireplace can result in lower-than-average flame height, parts of the fireplace breaking down often, an even gas leaks. Follow the manufacturer’s instructions to relight the pilot. Find out more about our repair process here. This piece is found on just about any gas appliance as it is the primary ignition source. There'll be a small hole on one... Then, place a bit of tubing or a drinking straw over each pilot hole. 3.Remove the combustion blower from its housing, vacuum all the ash out of the housing and clean the impeller wheel. To understand why it is important to properly troubleshoot and maintain your gas fireplace, we first need to go over some of the basic facts surrounding them. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems. Whatever we find, we can fix. If it doesn’t stay on despite relighting or if the flame is burning too cool, then you probably have a more serious problem on your hands. Often times a pilot light won’t turn on, resulting in absolutely zero flames happening in your fireplace. If you think you are having condensation or heat issues related to the flu, try getting a certified chimney sweep to check out your system. And if you can get your fireplace going, but it keeps turning itself off suddenly, check to see if you’ve left it set in thermostatic mode. To prevent it from happening again, make sure the vent cap is secure. If it is out, you might just need to merely relight it with a match or a lighter. BTU content varies a little bit across the continent, so at factory pressure it could be plus minus 10% of what it's supposed to be. Test the circuitry to ensure the voltage isn’t low. Like any appliance that uses a pilot light, gas fireplaces can have … One of the biggest problems associated with gas fireplaces is related to the pilot light. For instance, excess moisture can build up in the gas line. Pilot Light Failure. Basically, all you need to do is insert that key into the right keyhole. As gas fireplaces have become increasingly popular, it’s important for people to know how they work and what some common problems are. When looking at your fireplace always look at the two most obvious parts first – the pilot light and the thermocouple or thermopile. This causes the flame to take on a bluish tint, but if excess soot is a problem, the less authentic look could be worth it. All chimneys regardless of what they are attached to act on a simple principle: Hot air rises, while cooler air drops. The thermocouple is often found in older gas fireplaces and the number one issue related to these is that they aren’t hooked up correctly, or not properly secured. The most common of these are wood fireplaces, but gas ones have their own set of advantages that make them real popular as well. Vacuum all the ash out of these ports. The following is only an educational overview of how gas fireplace components are checked. Repair or replace it if necessary. Conduct a chimney inspection and remove any bird nests or other blockages you find. This can result in condensation building up inside the chimney itself. Blower Keeps Tripping Circuits In older homes, where circuits haven't been upgraded, a new fireplace can cause electrical problems. Hire a service technician to clean the dirty pilot light orifice or burner jets. Troubleshoot Your Gas Fireplace Video - Majestic Products 1u3nihklouz3hylzebmzkf0o Gas fireplace won’t stay lit, but the pilot light does If the pilot light remains lit, but the gas fireplace doesn’t, it likely indicates an issue with your thermopile . 1.Vacuum all the ash out of your stove 2.Take the brick panels out of the stove and open the access ports. Because of their unique function and construction, they have their own special set of unusual problems related to them as well. Often times a pilot light won’t turn on, resulting in absolutely zero flames happening in your fireplace. But there are some older models that use a metal key instead. A few of the largest contributors to these residential fires was not having a working smoke detector, improper handling of chemicals like gasoline, and not keeping up fireplace maintenance. The manufacturer should have specific instructions on setting it up. Blow down through the straw to clean it out. Check the breaker box and reset any tripped breakers you run across. If at any moment when inspecting gas fireplace the area smells tremendously like gas, and you don’t know where it is coming from, then you need to leave the area and get help immediately. Sometimes the issue can be with the chimney, stopping the warmer leftover gas from leaving the fireplace properly. A traditional vented gas fireplace (view example on Amazon), fueled by either natural gas or propane, has two vents that run to the exterior of the house. Mold growing in the home can lead to a variety of health conditions and is especially dangerous for those with respiratory problems. Make sure the voltage is high enough to handle the blower's necessary output. For about 1-2 min. my heatilator gas fireplace has an intermittent problem. Whether or not it’s in active use, your gas fireplace should have professional annual maintenance to make sure it’s clean and that no parts are damaged. Preventative maintenance will ensure that your fireplace isn’t compromising the safety of you and your family. Topics will include: proper sizing for gas logs and burners, a review of vented and unvented system requirements, proper burner installation, pilot light and burner troubleshooting and a special "What Not To Do" safety review.. 2/22/2018 1 This will allow the heat to rise and force the fireplace to draw. Replacement piezo sparker→ http://amzn.to/2e03wZ3As always shut off the gas before you do any repairs and if you smell gas, let it clear first. Usually, gas fireplaces use an ignitor or a knob to start the fire. Having trouble achieving even temperatures in your home? Unless you have a ventless gas fireplace, you should have some sort of chimney attached. Get it checked out by Vertical Chimney Care. Gas fireplaces can also burn longer for just a little bit more money. You can do a little investigating to find out why your fireplace is not working and possibly even fix your fireplace issue if: The ignition won’t fire. 46319 All you have to do is go to the gas meter and find the tee – drain the capped pipe that holds the moisture. Map & Directions [+]. One of the biggest problems associated with gas fireplaces is related to the pilot light. If the pilot light orifice is dirty, contact our professionals to remove soot, dirt, and other … Repair or replace the blower, if your fireplace has one, to get rid of grinding or shrieking. Our experience serving Griffith residents dates back to 1951. It is important to keep in mind that when starting a gas fireplace it may be necessary to slightly open a window or door for the first few minutes of lighting the fireplace to release any negative pressure within the home. For problems with a natural gas line, contact your city utilities office, and for propane, contact your propane company. Are you having gas fireplace troubleshooting problems? Higher efficiency models actually have an issue that less efficient ones don’t – in that there isn’t enough heat being radiated through the flue, resulting in lower flue temperature. You’ve come to the right place. To check if it is doing its job just open the vent and look to see if there is a small flame inside. If you are still having problems, then the motor is most likely clogged with dust as well and will have to be cleaned. Your propane fireplace is subject to wear and tear just like any other … Adjust the airflow according to the manufacturer’s instructions to increase oxygen flow and decrease gas flow. Contact a service professional if the problems with the fireplace continue or if you are not certain of your ability to access, identify or clean the thermocouple. The problem is that since these ventless versions typically don't come equipped with a CO detector, most people won't realize their fireplaces aren't functioning properly. Special types of extended match holders and long nozzled lighters specialize in just this sort of thing. If you’re in the DC, Maryland, or Virginia give us a call! Want to upgrade your fireplace? However, if you ever feel like you’re in over your head, or you suspect there is a serious problem like a gas leak, please call a professional to service your unit. You’ll pay $3,500 to $8,000 or more, depending on fireplace qu… Open the gas valve if it’s closed to restore gas flow. Or maybe the opposite is ... Griffith, Usually it's accompanied by clicking sound. Turn On a Gas Fireplace With a Key. Because they generate electricity that is measured in millivolts, they are often called millivolt generators. Clean the fireplace, remove chimney obstructions and clean the flue. A strong draft can blow out the pilot light. Warning If you smell a gas odor even after shutting off the gas valve prior to the cleaning task, leave the home and contact your gas company about a possible gas leak. But problems don’t immediately mean repairs. For any troubleshooting tips that seem over your head, contact a capable Meyer’s professional today. Identifying natural gas is easy because it smells of sulfur or “rotten eggs.” If you see obstructions in the piping, they can cause little or no flow of gas. Many of these tips and diagnoses for these common gas fireplace problems can be done by yourself. We want you to be very satisfied with your Heatilator hearth product. To ensure complete satisfaction of your Heat & Glo fireplace, we’ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times. If gas is coming out of the pilot, but it still won't light, the spark igniter could be the problem. Sometimes it happens again. Make sure the thermostat is set properly. 5 Common Gas Fireplace Problems. So, you might wonder how to turn on gas fireplace with key? Gas fireplaces have their own set of issues that you need to keep in mind. More Energy Efficient If you’re not sure if your fireplace is safe to use, it’s probably time for an inspection. Let’s make your home clean and safe. If you know the btu rating of the gas fireplace, you can shut off all other gas appliances, clock the meter and see if it's severely under-fired. Try these suggested fixes to get your gas fireplace working normally again. If either of these malfunction than the pilot light will not be able to do its job. Watch this video and learn how to troubleshoot any problems you may have with your Majestic gas fireplaces. It acts as a temperature sensor and generates electricity to ignite the gas when needed.Because it's so small and must interact with other components, the condition, placement, and stability of the thermocouple can all impact your fireplace for the better or for the worse.Thermocouple issues are usually simple fixes that boil down to them not being screwed in securely or just needing to … Check the breaker box and reset any tripped breakers you run across. Videos you watch may be added to the TV's watch history and influence TV recommendations. When the fireplace is not burning correctly, check that the thermostat is set to a high enough temperature. Contact your local Heatilator dealer or view our troubleshooting and FAQs. Contact us today to speak to a specialist! You may not notice the beginning of a soot buildup problem with the unaided eye. Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. Normal Wear and Tear. The intake vent draws fresh air into the fireplace while the exhaust vent safely removes fumes of the combustion (burning) process. Fireplaces that aren’t properly maintained can be a tremendous fire hazard – causing all sorts of property damage, injury, and in extreme cases death. If the gas fireplace still refuses to light or stay lit, the wiring or thermopile may be damaged. Replacement of these are difficult and should only be done when all other issues related to the fireplace are resolved. Vertical Chimney Care is the most trusted chimney service and sweeping company since 1985. Clean the burners in response to roaring sounds. Any other problems with the fireplace burner will require the advice of pros. To avoid this, cancel and sign in to YouTube on your computer. This is another relatively small piece of your fireplace that converts heat to electricity, ultimately opening up the gas valve when you turn on the fireplace. As a general rule, gas fireplace service should be done professionally at least once every year to ensure the unit is in good working order. While all of these problems aren’t necessarily deadly on their own right, they can cause considerable damage, or at the least be an annoyance if not properly fixed. Alleyne says to look for and clear out … If this doesn’t do the trick, check your propane supply or ensure the natural gas lines to your home is operating correctly. Follow the manufacturer’s instructions to relight the pilot. Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. While a ventless gas fireplace does carry some risk, they also have a number of benefits over traditional units. A strong draft can blow out the pilot... Burner Trouble. If there is no ignition or if you smell something that you believe may be natural gas, this is not one of the gas fireplace problems you should attempt to fix on your own. In 2016 there were over 350,000 reported fires which resulted in 5.7 billion dollars in damages and over 2,700 deaths. You can perform many of these tips yourself. A pilot light that doesn’t glow blue is also a problem, as this means it is not getting hot enough. If you continue to have lighting issues past this you may need to take a closer look at the thermocouple or thermopile. The Pilot Light is Out. How to Fix a Faulty Gas Fire Between the pilot supply pipe and the pilot burner, there's a brass tail or connector. Both the thermocouple and thermopile are used to generate electricity to light the fire and be a general sensor for the temperature. Fireplaces, while beautiful, can have multiple things go wrong with them. Now while it is true that the amount of property damage, injuries, and deaths have dropped considerably since the early 1980s, there is still tremendous damage that has been wrought by fire. Pros of a Ventless Gas Fireplace. Gas fireplaces, if they ever are producing smoke can come from numerous areas – improper log alignment, dirty burners, misaligned screen, or negative air pressure within the home. Like their predecessor, their main problem is usually that they aren’t hooked up correctly or have loose wiring. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. The thermocouple is a small metal rod that intersects the gas valve and the burning pilot flame. 3. Typically, the best solution is a ... 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